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Property injuries

Hurt where someone should have fixed it

Stores, landlords, hotels and garage owners have to keep their places reasonably safe, or warn you about what isn't. When they don't and you get hurt, they can owe you for it.

These cases turn on what the owner knew and when. Maricela asks for the incident report, the cleaning logs and the camera footage, and finds the people who saw it.

A man carrying boxes and shopping bags steps down a steep wooden staircase

Places it happens

Floors, stairs, garages and gates

  • Stores and restaurants

    Spills, leaking coolers, loose mats and freshly mopped floors with no sign.

  • Apartments and rentals

    Broken steps, loose railings and lights the landlord was told about and didn't fix.

  • Parking lots and garages

    Potholes, oily ramps, dark stairwells and missing wheel stops.

  • Hotels and pools

    Slick pool decks, broken gates and missing security at places that take your money to stay.

Questions

After a fall on someone's property

What should I do right after the fall?

Report it to a manager and ask for a copy of the report. Take photos of the spot, your shoes and the area, and get the names of anyone who saw it.

Do I need to prove the owner knew?

Usually, yes: that they knew, or should have known, and didn't fix it or warn you. Footage and cleaning logs help show it.

The store offered to pay my ER bill. Should I take it?

Read anything they ask you to sign first, or send it to us. A small check can come with a release of the whole claim.

I'm a renter. Can I bring a claim against my landlord?

Often, yes, when a repair was asked for and not made. Keep your texts and emails about it.

Property injury review

Tell her where it happened

A few lines are enough: the place, the day and how you were hurt. She'll call back and say what she'd ask for first.

Case costs, like filing fees, medical records and expert reports, are separate from the fee. Maricela advances them and they're repaid from the recovery. If there's no recovery, you owe neither the fee nor the costs.